- Johannesburg CBD
- Salary: R10 000.00 - R13 000.00 Per Month
- Job Type: Permanent
- Sectors: Admin Warehousing Retail
- Reference: CGKAA
Vacancy Details
Employer: Placement Point (Pty) Ltd
A well established company based in Troyville is seeking a Key Accounts Administrator.
Duties:
- Managing accounts allocated to him/her from start to finish.
- Orders send from sales team in Dunkeld.
- Replenishment orders customers send direct to account head.
- EDI orders.
- Ensuring that information on picking slip matches information on customer sales order.
- Order numbers are correct and correspond.
- Order quantities correspond.
- Price per unit correspond.
- Check if there are any notes, for example KF numbers or SOH in the right-hand bottom corner of the picking slip.
- Make sure you understand the packing instructions clearly, every customer’s requirement is different
- and there is a difference between SOH and customer specific orders, and how they are imported.
- Ensure that the delivery dates on the picking slip are achievable if it is SOH stock.
- Extra time needs to be added for stock that must be re-worked.6
- Price tickets/stickers must be ordered.
- Check if we have the correct boxes for these orders if the packing instructions changes.
- Check if we have plastic bags if that is a requirement.
- Customer specific orders will always have a KF number, as the stock is ordered for that customer specifically.
- These orders can be tracked on the Shipping report using the KF number.
- Any minor amendments to orders must be communicated to the senior management before any invoicing is done.
- Dates moved forward or extended to a later date.
- Stock shortages.
- The team leader will communicate with the buyer/planner to do the amendments and send the revised order.
- Any major changes must be communicated to the Senior Manager, the team leader will communicate to the team to get the amendments done.
- Ensure invoicing are done correctly and on time.
- Order numbers are correct and correspond.
- Order quantities correspond.
- Price per unit correspond.
- KF orders can only be invoiced after the GRV has been done, by the receiving manager.
- Any shortages must be reported to the team leader, the team leader will follow point 4 to get the order amended.
- Ensure that you check all customer specific orders before, it is dispatch from Troyeville.
- Spend time with the packer working on your order.
- Make sure your box/carton labels are correct.
- Make sure the pack sizes are correct, as per the customers instructions.
- Make sure your order is in full on the packing floor.
- All DC bookings are done by the account head.
- All booking must be done via email.
- All bookings must be done as per the DC requirements.
- All booking confirmations must be sent to dispatch manager.
- Requisition of price tickets/stickers on portals locally and internationally
- Make sure about the international orders, it is very important that this consumable gets delivered to the correct supplier and on time
- Ensure that the correct info in loaded on the Fineline portal, that matches you customers PO:
- Make sure it is a price ticket or a sticker.
- Number of price tickets or strikers
- Price is correct.
- Ticket or stickers are the correct size.
- Retrieving and processing orders from different customer portals.
- Get these picking slips made in Troyeville.
- Follow point 2 when you receive the picking slip.
- Ensure you use the picking slip report as often as possible for your relevant customers.
- This report must be refreshed every time you look at it.
- Any picking slips made will appear on this report.
- Picking slips will fall away after it is invoiced.
- Make use of your customers buy plan when you work on your sales order report.
- The buy plan is a guid of orders that has been confirmed for a later date.
- Any new customer specific orders will be added to the buy plan and will appear on the sales order
- report as soon as the picking slip is created.
- Replenishment order will not be on the buy plan.
- Not all customers work on a buy plan.
- No stock or “0” stock queries must be sorted out with the sales team and our stock controller, especially when the picking slip is marked as SOH..
- Use label machine to make carton labels, barcodes, etc.
- Placing of orders with suppliers regarding cartons, kimbles, bubble wrap, etc
- Handle all queries relating to your customers urgently, the longer you take the harder it is to sort out the issue.
- All problems/issues must be discussed with your team leader, and she will sort it out or escalate it to senior management for a solution.
- Checking logistic company report daily regarding POD’s or follow up with dispatch.
- Use the TCG number on the report if you need to confirm
Candidate Requirements
Requirements:
- Matric (Grade 12)
- Bachelor’s degree in business administration (Advantage)
- Previous experience in Sales, particularly in managing key accounts, preferably in customer goods or retail industry.
- Minimum of 4-5 years’ experience in customer/ supplier industry.
Competencies:
- Be able to resolve queries timeously and provide feedback.
- Be able to work in a pressurised environment.
- Strong Administrative and Excel Skills
- Strong time management Skills
Computer Literacy:
- MS Office( Excel -Intermediate - Advanced)
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