Vacancy Details
Employer: Jordan Human Resources
·       ITSM (IT Service Management)
·       IT Operations Frameworks (E.g., ITIL)
·       IT Service Delivery Management
·       Project Management
·       DevOps
·       Agile Methodology
·       JIRA & Confluence
·       Service Desk Methodology
·       Provider / Contract Management â SLAs and KPIs
·       Technical experience with Data and Analytics (E.g. QlikView)
·       Artificial Intelligence (NLP, ChatBots and Machine Learning)
·       Office 365
ADVANTAGEOUS SKILLS REQUIREMENTS:
Information Technology Qualification (Advantageous, but not a pre-requisite) Artificial Intelligence (NLP, ChatBots and Machine Learning)
WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?
Two years of IT related working experience
WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES?
·       Steer and govern IT Service Desk initiatives and projects
·       Manage service delivery provider/s to deliver a stable and sustainable level of first level IT supportÂ
·       Manage transformation within the IT Service Desk relating to new technologies and refined processes
·       Collaborate with department leads, process owners, business partners and application owners to ensure accurate first level IT support is rendered
964 people have viewed this job.
About Jordan Human Resources
We’ve been building better teams since 2004 with operating offices in Gauteng and
Cape Town, and since 2019 extended our reach with an active international footprint.
In September 2019, Vinton Holdings (Pty) Ltd acquired and became the proud owner of JorDan Human Resources.
Trusted by globally-recognised companies within the medical locum, perm and temporary markets, our flexible approach and network of legendary individuals continues to create real impact and help solve your business challenges. Fortunately, you don't have to wonder where to hire Phlebotomists, Medical Technologists, Registered Nurses & Enrolled Nurses anymore.
JorDan HR is the premier medical staffing agency for registered health professionals.
Whatever the problem, we’re part of the solution. The goal is to develop customised approaches that fit. Period.
Our size is our strength. We’re small enough to care but big enough to make an impact.
Genuine passion and enthusiasm for what we do, combined with a no bull attitude and a deep understanding of our sectors enable us to respond and adapt swiftly to clients’ needs.
Our group mission is to enhance our candidates’ lives as well as contributing positively to our clients‘ bottom line. Our established international footprint offers dedicated personal service, strong relationship building, ethical business practices, networking and professional search and recruitment, adding value within our chosen specialty industries.
Our home in Africa and our deep roots in the African People Management field gives us the ability to provide Key Insights and Actionable Market Intelligence to leading organizations wishing to enter the African market or expand their reach in Africa.
Compliance at its best. With continuous improvement in compliance and vetting procedures, JorDan HR, together with our independent verification partners, offer you peace of mind that is unmatched by competitors.
We move, connect, hustle, and stay humble.
You should work with us. Period.
More Jobs at Jordan Human Resources
Test Specialist (Business Analyst) - 2788
- Pretoria
- Job Type: Permanent
- Posted 30 Apr 2024 | 8 Days left
2855_SAP FI Functional Consultant
- Pretoria
- Job Type: Permanent
- Posted 29 Apr 2024 | 26 Days left
2363_SAP SD Consultant
- Pretoria
- Job Type: Permanent
- Posted 29 Apr 2024 | 26 Days left
KWOM Output Management Spencialist - 0516
- Pretoria
- Job Type: Permanent
- Posted 29 Apr 2024 | 90 Days left