- East Rand
- Salary: R40 000.00 - R65 000.00 Per Month
- Job Type: Permanent
- Sectors: Engineering
- Reference: GTG001399/DL
Vacancy Details
Employer: Carlysle Human Capital
Exciting opportunity available as Key Account Manager (Edenvale). Mining equipment knowledge - Required
- Be the point responsible for contact between customer and company
- Oversee, build and manage strong customer relationships
- Resolving client complaints, issues or problems quickly and efficiently to maintain trust
- Research and understand key customer needs, requirements and wants
- Keeping customers updated on upgrades and latest company products available
- Continuously propose solutions that meet customers objectives
- Gather, report and communicate customers’ feedback on all services offered and rendered by the comany
- Ensure the correct ordered products and services are delivered in timely manner
- Research clients’ current site equipment, operating conditions and requirements
- Ensure face time with clients in order to expand the relationship
- Meet with the other departments (Commercial Department, Key Account Managers, Service Manager and Workshop Manager) to plan strategically within the organization
- Manage time-keeping with all site visits, reports, planning and feedback
- Follow up on outstanding orders
- Ensure all quotes are correct in relation to RFQs, sent to the client and followed up in a timeous manner
- Be proactive in communicating all relevant service requirements and work for future planned services
- Ensure all arrangements and itineraries are correct prior to travelling within and out of South Africa
- Compile thorough monthly reports
- Managing internal communications between clients and teams/departments
- Liaise with the sales team to ensure maximum upselling and cross-selling is achieved
- Be available for client at all times
- Good communication with other departments within company
Education: Minimum Requirements
- Ndip Mechanical or Trade Test: Millwright
Apply now!
CV’s can be send to lehandre@carlysle.co.za
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable positions.
437 people have viewed this job.
About Carlysle Human Capital
Carlysle was established in 2003 to facilitate and assist clients with the challenges of bridging the gap between the operational objectives and resource requirements of a dynamic business.
Our approach is to combine the efficiency and experience found in large organizations with the rigorous methodological understanding of entrepreneurship and creativity generally found in smaller businesses.
As a proudly South African, Level 2 BBBEE rated Company; we offer professional services in selected Information and Communication Technology and Engineering and Technical sector.
Similar Jobs
Key Account Manager x 2 (Packaging Machines) – JHB North
- Gauteng
- Job Type: Permanent
- Posted 24 Apr 2024 | 53 Days left
KEY ACCOUNTS MANAGER
- Randburg
- Job Type: Permanent
- Posted 22 Apr 2024 | 51 Days left
Key Account / Branch Manager (Built Environment) – Jhb
- Gauteng
- Job Type: Permanent
- Posted 08 Mar 2024 | 6 Days left
Key Accounts manager
- Gauteng
- Job Type: Permanent
- Posted 02 Apr 2024 | 31 Days left
More Jobs at Carlysle Human Capital
Business Development Manager - French Speaking
- Durban
- Job Type: Permanent
- Posted 30 Apr 2024 | 29 Days left
Key Accounts Manager - French Speaking
- Durban
- Job Type: Permanent
- Posted 30 Apr 2024 | 29 Days left
Senior Java Software Engineer
- Johannesburg
- Job Type: Permanent
- Posted 24 Apr 2024 | 29 Days left
Java Team Lead
- Johannesburg
- Job Type: Permanent
- Posted 24 Apr 2024 | 29 Days left