Vacancy Details
Employer: Jordan Human Resources
Specific Technical / Functional skills
· Technical understanding to assist with problem resolution
· Understanding of operations processes
· Informatics understanding to resolve problems related to data flow between various systems & middleware
· Strong analytical and problem-solving skills with a high attention to detail
· Linux
· Cloud Technology (Azure)
· DB (Oracle or MS SQL)
· Some development (Python & shell scripting & little bit of pearl)
· Networking Concepts - NAS - Mounts - AD groups
· Winscp - SFTP - SSH - security protocols (Cert's - key generations - LDAP) – GIT (bitbucket) (GITHUB)
· Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
ADVANTAGEOUS SKILLS REQUIREMENTS:
· Wallstreet Suite knowledge or Financial ERP
· German Speaking (Advantageous)
· DEVOPS (advantageous)
· Confluence and Jira (advantageous)
· Ownership mentality, willingness to take over responsibility and drive topics
· Willingness deal with (talk to) our global customers (due to the global exposure language barriers might exist)
· Above board work ethics – this is of utmost importance
· Open and pro-active communication across teams
· Ability to understand complex work environments
· Flexibility to take up different tasks in the feature team
· Flexibility to work weekends and after hours in a shift schedule
· IT experience delivering operations support services
· Finance/Accounting basic skills
· Terraform
· Docker
· Power-BI
Soft Skills
· Problem solving capabilities
· Ability to work as part of a team
· Ability to work interdependently as well as independently and to submit deliverables on time and with excellent quality
· Excellent interpersonal and organisational skills with the ability to communicate effectively (both verbally and in writing) with both technical and non-technical colleagues / users
· Strong ability to understand and interpret business needs and requirements with an aptitude to move concepts through to proposal and successful implementation
· Above-board work ethics
· Flexibility to take up different tasks in the project
· Ability and willingness to coach and give training to fellow colleagues and users when required
· Willing and able to travel internationally
· Working on weekends
WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?
· Relevant IT / IT Degree or Certifications
· 3 - 5 years’ experience
WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES?
· Operational support – Functional consulting – Maintenance Support - Development
· Monitoring
· Rollout/go-live preparations
· Analysis of issues arising from an operational, functional and maintenance point of view
· Development of scripts and amendment of packages which includes python, bash, config files all formats
· Database copies
· Working on user stories
· Curating user access and permissions concerning all environments
· Interfacing with other teams concerning all aspects of WSS
· Proper documentation concerning Testing using X-Ray
· Capability to improve on current processes where required
· Conduct Unit tests, Integration tests and System Integration security tests
· Work rotation spans over morning, evening, and weekend shifts, also on public holidays
· Provide general assistance to the Operations team and end users
· Adhere to the PIC processes (Problem, Incident & Change Management
· Perform daily operations tasks and end user support
· Creation of pertinent test documentation
· Enable end user knowledge transfer and training
· Work closely with other functional consultants, developers, product owners and various global stakeholders in a bigger feature team
· Back-out Planning
· Change Management (CM)
· Cut-over Planning
· Fall-back Planning
· Incident Management (IM)
· IT Service Management (ITSM)
· OPS Advanced Training
· OPS Basic Training
· Problem Management (PM)
· Release Planning
· Operational support – Functional consulting – Maintenance Support – Development
· Monitoring
· Rollout/go-live preparations
· Analysis of issues arising from an operational, functional and maintenance point of view
· Development of scripts and amendment of packages which includes python, bash, config files all formats
· Database copies
· Working on user stories
· Curating user access and permissions concerning all environments
· Interfacing with other teams concerning all aspects of WSS
· Proper documentation concerning Testing using X-Ray
· Conduct Unit tests, Integration tests and System Integration security tests
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About Jordan Human Resources
We’ve been building better teams since 2004 with operating offices in Gauteng and
Cape Town, and since 2019 extended our reach with an active international footprint.
In September 2019, Vinton Holdings (Pty) Ltd acquired and became the proud owner of JorDan Human Resources.
Trusted by globally-recognised companies within the medical locum, perm and temporary markets, our flexible approach and network of legendary individuals continues to create real impact and help solve your business challenges. Fortunately, you don't have to wonder where to hire Phlebotomists, Medical Technologists, Registered Nurses & Enrolled Nurses anymore.
JorDan HR is the premier medical staffing agency for registered health professionals.
Whatever the problem, we’re part of the solution. The goal is to develop customised approaches that fit. Period.
Our size is our strength. We’re small enough to care but big enough to make an impact.
Genuine passion and enthusiasm for what we do, combined with a no bull attitude and a deep understanding of our sectors enable us to respond and adapt swiftly to clients’ needs.
Our group mission is to enhance our candidates’ lives as well as contributing positively to our clients‘ bottom line. Our established international footprint offers dedicated personal service, strong relationship building, ethical business practices, networking and professional search and recruitment, adding value within our chosen specialty industries.
Our home in Africa and our deep roots in the African People Management field gives us the ability to provide Key Insights and Actionable Market Intelligence to leading organizations wishing to enter the African market or expand their reach in Africa.
Compliance at its best. With continuous improvement in compliance and vetting procedures, JorDan HR, together with our independent verification partners, offer you peace of mind that is unmatched by competitors.
We move, connect, hustle, and stay humble.
You should work with us. Period.
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