- Somerset West
- Salary: Market Related
- Job Type: Permanent
- Sectors: Hospitality
- Reference: SW004718/CL
Vacancy Details
Employer: Helderberg Personnel cc
The Assistant Banqueting Coordinator will support the Banqueting Manager in organizing and executing banqueting events, ensuring smooth operations and exceptional guest satisfaction. The ideal candidate will have excellent communication skills, strong organizational abilities, and a passion for delivering high-quality service in a fast-paced environment.
- Assist the Banqueting Manager in coordinating all aspects of conference and banqueting events
- Collaborate with other departments to ensure seamless event execution.
- Liaise with clients to understand their event requirements, preferences, and special requests, providing exceptional customer service throughout the planning process.
- Prepare detailed event proposals, contracts, and banquet event orders (BEOs) accurately and in a timely manner.
- Coordinate event setups to client specifications and event requirements.
- Supervise banquet staff during events.
- Conduct pre-event meetings with staff to communicate event details.
- Oversee the timely and efficient service of food and beverages during events.
- Handle guest inquiries, feedback, resolving any issues as required.
- Assist in maintaining inventory of banquet supplies, equipment, and linens, ensuring adequate stock levels and proper storage.
- Assist with post-event activities, including billing, evaluation, and follow-up with clients to gather feedback and foster long-term relationships.
- Grade 12 with further hospitality accreditation preferred.
- Similar experience in hospitality event and conference planning.
- Strong organizational and multitasking abilities, with meticulous attention to detail.
- Excellent interpersonal and communication skills, both written and verbal.
- A high level of proficiency in the English language (read, speak and write)
- Ability to work effectively under pressure and adapt to changing priorities in a fast-paced environment.
- Proficiency in computer applications, including MS Office Suite and event management software.
- Flexibility to work evenings, weekends, and holidays as required by the demands of the business.
- Knowledge of food and beverage operations, banquet setup procedures, and event planning fundamentals.
- Leadership qualities with the ability to motivate and supervise banquet staff effectively.
- Professional demeanour and commitment to providing exceptional customer service.
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About Helderberg Personnel cc
Based in Somerset West, Helderberg Personnel was established in 1998. The company initially started doing placements in the Helderberg Basin and over the years expanded nationally. Our background has proved to be invaluable in providing a high standard of recruitment, screening, evaluation and placement of candidates.
Our Value proposition:
The true value proposition of the Helderberg Personnel brand is our commitment
to attending to our clients’ needs, culture and values and to ensure that,
through comprehensive interviews with candidates, the overall match is
determined to ensure a long term relationship. The identity of the client
remains confidential at all times. We understand that our function is to ensure
that the candidate must become a strategic partner to a business instead of a
mere employee. Helderberg Personnel has achieved a steady growth over the last
years and we have evolved into one of the leading agencies in the region. We
have made placements cross functional, cross industry and up to senior
management level.
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