- Gauteng
- Salary: R8 000.00 - R10 000.00 Per Month (Negotiable)
- Job Type: Permanent
- Sectors: Admin Call Centre
- Benefits: Training Parking
- Reference: 2123526
Vacancy Details
Employer: MSA Outsourcing Solutions (Pty) Ltd
To apply for the below position, please click on the link below or copy and paste to your browser:
https://docs.google.com/forms/d/e/1FAIpQLSeWKPCF6HmtpdoIf2v0kxF-MslG9o8-zaL8YsR1kHIdonPGYw/viewform?usp=sf_link
Job Description
Role At a Glance
MSA Outsourcing Solutions is actively hiring highly motivated and talented Customer Service Agent to to join multiple campaigns in our virtual services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions.
Please note that the role will be office-based in Houghton Estate Johannesburg, operating during USA EST hours (3pm-11pm daylight savings dependent).
Main Tasks
*Receiving Inbound Calls
*Making Outbound Calls
*Actively assisting clients with their queries
*Building and maintaining long-lasting client relationships
*Overseeing an active CRM
Required Skills
- Call Centre: 2 to 3 years
- Customer Service: 2 to 3 years
Candidate Requirements
· Over committed
· Trustworthy
· Perfectionist
· Extremely detail oriented
· Well spoken
· Advanced computer knowledge
· Highly reactive
· Ability to prioritize and cater for urgent needs
2204 people have viewed this job.
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