- Johannesburg
- Salary: Market Related
- Job Type: Permanent
- Sectors: IT Retail
- Reference: 84452
Vacancy Details
Employer: Core Group
TechMarkit - Rosebank Mall
At TechMarkit, we're dedicated to providing our customers with the latest and greatest tech products. As a trusted tech reseller, we offer a wide range of cutting-edge technology solutions, from smartphones to accessories.
We are seeking a highly skilled and experienced Store Manager responsible for overseeing all aspects of the store's operations, staff, stock, assets, and compliance with policies and procedures. The primary focus is on delivering exceptional customer service consistently.
Key Duties and Responsibilities:
- Resources & Staff Management
- Effective management of store staff, assets, and resources.
- Performance management and training needs identification.
- Monthly staff evaluations and feedback.
- Superior merchandising and housekeeping.
- On-the-job assessments and issue escalation.
- Sales & Margin Target Achievement
- Providing and Ensuring High Levels of Customer Service
- Stock Management, accurate receiving, grading, and labelling of stock.
- Effective storage, replenishment, and merchandising.
- Faulty stock identification and management.
- Policy-compliant sales, returns, and financial processes.
- Administration, Profit & Loss Management
- Technical Assessments & Support
Skills and Competencies:
- Excellent planning, organising, delegation, and prioritisation skills
- Strong interpersonal skills with the ability to manage performance effectively
- Sound judgment, decision-making ability, and critical thinking
- Resilient with a high level of drive, energy, and attention to detail
- Operational, trading, and commercial focus
- Customer-oriented approach with the ability to multitask
- Strong communication and conflict resolution skills
- Efficient and accurate in handling tasks
- Technical competence in IT products and services
- Leadership qualities and problem-solving abilities
Qualifications and Work Experience:
- Matric/Grade 12
- Minimum of 5 years of Store Management experience within the Retail sector
- Tech-savvy with in-depth knowledge of the latest IT trends
- Proficient in MS Office, Excel, Outlook, and ERP systems (e.g. SYSPRO)
42 people have applied for this job. 588 people have viewed this job.
About Core Group
We offer people the most exciting information, communication and entertainment technology for work and play and service them through our network of re-sellers and our own retail outlets.
At the core of our business is the Apple brand. We are the sole distributors for Apple in South Africa. In support of Apple, our accessories brands offer products that enhance this technological eco-system.
iStore is an Apple Premium Reseller (APR) which is a dedicated hub for Apple products and accessories. With 18 Stores conveniently situated across the Country, iStore is the largest APR in Southern Africa. iStore aims to maximize customer value offerings by providing an authentic Apple experience and offering customers exclusive services such as in-store complimentary training, technical support and technical set-up. iStore offers contracts on various mobile networks as well as a 2 year extended warranty option with iCare Plus.
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