- Western Cape
- Salary: R2 083.00 - R2 917.00 Per Month
- Job Type: Permanent
- Sectors: IT
- Reference: TJ 410939
Vacancy Details
Employer: Professional Career Services
Employer Description
A Global Platinum Sage Business Partner
Job Description
- Delivery of high-quality support services in line with Sage standards that meet client requirements and support ongoing client relationships.
- Resolving client and partner problems and queries in an effective and timely manner.
- Liaising effectively with above country Vendor support desk.
- Logging and keeping current all problems via a Problem Management System
- Communicating with clients and partners regarding the progress of actions on assigned problems
- Ensure management are aware of potential areas for potential problems, product enhancements and partner educational requirements.
- Maintain regular client communication
- Achieve and maintain the required level of skills and competencies to perform the role, including product knowledge
Candidate Requirements
Qualifications
- Bachelors degree in computer science, finance, accounting, business or related fields
- Intacct Certification
Skills
- 2+ years experience as a Sage INTACCT customer support for an accounting or financial software application.
- In depth knowledge of accounting (or demonstrable experience of accounting processes)
- Solid oral, written, presentation and interpersonal communication skills
- Proven track record of increasing deal size and accelerating the sales cycle
Benefits
- Remote
9 people have applied for this job. 1091 people have viewed this job.
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