Job Description:
A well established Short Term Insurance brokerage in Roodepoort
has vacancies available for Client Relations Specialists to start
at the soonest.
Key Roles and Responsibilities:
+ Responsible for the servicing of clients, included but not
limited to amendments, cancellations, retentions, calculating and
negotiating tariffs and admin tasks.
+ All the functions are performed from the contact centre.
Qualifications and Experience:
Successfully completed Matric
Minimum of 30 FAIS short term insurance credits
Finalized RE Exam / in process (confirmed
date)
PC literate is essential
Minimum of 12 months short term insurance experience (relevant
to industry)
Competencies:
Self-motivated and pro-active
Team player
Assertiveness and can easily adapt to change
Able to prioritize and work under pressure
Very organized, positive and service orientated
Professional at all times
A genuine interest in working with and helping clients.
Delighting clients beyond the call of duty
Have good communication skills both written and in speech
Can empathize with the client's situation
Be well presented, polite, tactful and friendly
Works accurate with attention to detail
Be numerate, lively and quick-thinking
Acts in the best interest of the client and the company
Be patient and calm
Be willing to build a long term relationship with the client
Problem solving and negotiation skills
Fluent in Afrikaans and English
Must live in the West Rand Region
Please only apply if you meet the minimum requirements.
Looking forward to hear from you!