Job Description:
We are currently looking for IN-FIELD DECODER SUPPORT
ENGINEERS
OUTPUTS:
- Specification of infield decoder product enhancements
(stability and feature enhancements)
- on infield decoders
- Troubleshooting of infield issues reported on decoders
- Manage relationships with decoder hardware and software
vendors
- Executive information maintenance on infield decoders
- Supply direction and be central point of liaison with Field
Services
- Consulting role to Product Management, Quality Assurance, and
System Integration teams
- Provide input to the Next Generation decoder strategic
roadmap
- End of decoder product life management
FUNCTIONAL COMPETENCIES:
- Thorough knowledge of decoders & peripherals, home
networking and interconnectivity
- Understanding of consumer electronics and home networking
trends
- Pay TV industry, specifically MCA broadcasting, broadcast
infrastructure & value chain
- PC literacy: At least mid-level competency in Word, Excel,
PowerPoint & Outlook
- Production of research and recommendations documents
- Applicable Regulatory knowledge
- Minimum 5 years set-top box development/support experience
BEHAVIOURAL COMPETENCIES:
- Ability to work under pressure
- Analytical thinking
- Problem analysis and solving skills
- Management skills
- Customer orientated
- Communication (written and verbal)
- Presentation skills
- Strong Interpersonal skills
- Initiative
- Self-motivated
- Creative and forward thinking
- Innovation (to modernize or improve on existing ideas,
etc.)
Qualifications/Experience
- Bachelor's Degree in Engineering, Computer Science, Information
Technology or related discipline
All interested applicants can apply online or send their CV to
careers@multichoice.co.za