We are importers and distributors of catering equipment and smalls with an emphasis on quality and heritage brands. Culinary offers premium products with premium after-sales service supported by a policy of exclusive distribution and close supplier cooperation in technical spares and training. This division incorporates our Trade Centre at our Lanseria showroom and warehouse.
We are seeking an experienced Client Relations Manager with 4-10 years’ experience and good knowledge of the restaurant, hotel or hospitality industry. A client relations manager serves as a liaison with a company's clients and customers, developing relationships, providing guidance and advice and ensuring all of the customer's needs are being met.
problem solving : 2 to 3 years
client relationship management experience : 2 to 3 years
client relationship building : 2 to 3 years
Develop relationships with clients
Provide excellent service and after-sales service
Promote the sales of specific brands and new products
Liaise with quotes office, dispatch, technical and other departments
Meet shift-oriented work schedule including rotation on weekends.
Project management of sales and implementation
Education / Experience:
4-10 years client relations experience
Good computer skills with MS Office, any business software (e.g. pastel) knowledge
Matric or Equivalent
Hospitality industry knowledge or experience
Good negotiating skills
Friendly, positive attitude
Ability communicate at all levels
Ability work under pressure and think pro-actively where required
A team player who adds value to the team dynamic
Accurate and details orientated
High levels of honesty and integrity
Must have passion for customer service excellence
Clean Criminal and ITC Record
Competitive basic + commission
Position available as soon as possible
Only successful candidates shall receive an email reply within 14 work days.
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