Warehouse Supervisor

Responsible for the effective and accurate management and control of picking, checking and packing teams within the warehouse ensuring good Wholesale and Distribution Practice is applied.

Key Performance Areas:

• Effective supervision and control of the picking, checking, packing and dispatch functions
• Adherence to compliance SOPs and company policies (SHEQ, QA)
• Productivity management – capacity management, order processing cycle time, manning utilization, unplanned downtime
• Equipment up-time and maintenance - Asset inspections and reports are performed as required
• Reporting on daily performance and Order Status
• Attainment of daily operational targets including cut-off times for the second run
• Order process within required turnaround times (Transfers and sales orders)
• Conduct and supervise cycle counting and bin check process
• The put away of returned stock
• Housekeeping
• Management of quality and output levels
• Performance management of staff, staff training and discipline
• Set targets and deadlines for direct reports
• Assistance with stock counts within FMCG, PDC and Distribution
• Control and resolution of order disputes/claims internally and externally
• Manage staff compliment for overtime when required

Experience and Qualifications:

• Matric / Grade 12 or NQF 4
• Relevant tertiary qualification will be an added advantage
• 3 years experience in a logistics environment

Skills and Knowledge:

• Communication skills
• Computer skills on MS Office (Word and Excel)
• Systems understanding
• Financial background
• Budget
• Attention to detail
• Ability to work under time pressure/ time deadlines
• Ability to work in a team
• Accuracy and numerical ability
• Strong planning and coordinating skills
• Excellent negotiating skills
• Honesty and integrity